Terms & Conditions
Terms and Conditions for Seven Island Cruises
Effective Date: 01/05/2025
Registered Business Name: Seven Islands Cruises
Registered Office Address: Nydri, Lefkada, 31100
Company Registration Number: [Insert if applicable]
VAT Number: 97235383
Email: [email protected]
Phone: +30 6932457017
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- Introduction
Welcome to Seven Islands Cruises. These Terms and Conditions govern your use of our website and the purchase of any services via our platform. By accessing or using our site, you agree to be bound by these Terms and Conditions.
- Definitions
“Company” refers to Seven Islands Cruises.
“Customer”, “you”, or “your” refers to any user of the website who makes a booking.
“Services” refers to cruise tours, related travel services, and any associated digital goods sold on our site.
“Website” means www.lefkascruises.com, www.zantecruises.gr, www.lefkadapalace.com, www.makedoniapalaceboat.gr, other websites may be added at any time please do contact us for more information if required.
- Eligibility
You must be at least 18 years of age to book services through our website. By agreeing to these Terms, you represent that you meet this requirement.
- Booking and Payment
All prices are inclusive of applicable VAT and are listed in EUR (€).
Payment is due at the time of booking unless stated otherwise.
We accept all major credit/debit cards and online payment platforms compliant with EU PSD2 (Payment Services Directive 2) standards.
- Cancellation and Refund Policy
You may cancel your booking in accordance with the EU Consumer Rights Directive (2011/83/EU):
Full refund if cancelled within 48 hours of booking (cooling-off period), except where the service is scheduled within that period and fully performed.
Partial refunds and cancellation fees may apply for cancellations outside the 48 hours window.
Refunds will be processed within 14 days of cancellation confirmation.
- Right of Withdrawal
Under EU law, you have the right to withdraw from a contract within 14 days without giving any reason, unless the service is scheduled to begin during that period and is completed before the 14 days’ end.
- Liability and Limitation
Seven Islands Cruises shall not be liable for delays or failures caused by force majeure or events beyond our reasonable control.
Our total liability to you for any losses shall not exceed the amount paid for the booking in question.
- Travel Insurance
We strongly recommend all customers obtain appropriate travel insurance. Seven Islands Cruises is not liable for personal injury, loss, or damage unless caused by our negligence.
- GDPR, Data Protection & Marketing
We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679.
For more information, see our Privacy Policy.
Your personal data will be used to process your booking, support your experience throughout this website, and for other purposes described in our privacy policy.
We may from time to time also take photos during the cruises. This is not limited to just scenery but may also include you as passengers experiencing the event. These photos and videos will from time to time be used on social media platforms where we reserve the right to use for advertising purposes. If for any reason you do not wish to have photos or videos taken of yourself, you have the right to decline at the time or ask for them to be removed. It is your responsibility to inform the crew on the day that you wish not to partake in such promotional activity.
- Intellectual Property
All content on the website, including images, text, logos, and media, are the property of Seven Island Cruises and are protected under EU copyright and trademark law.
- Dispute Resolution
Disputes arising from these Terms will be governed by the laws of Greece and subject to the jurisdiction of the courts of Greece
You may also use the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr
- Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the site implies acceptance of the revised terms. We also reserve the right to amend or remove any special offers at any time.
- Behaviour
We strictly prohibit the use narcotics at any time onboard any of our boats. Anyone to be found under the use whether under the influence or using such drugs on board will be removed from the port and reported to the port police upon arrival.
- Crew & Passengers
Treatment of all crew members and fellow passengers should be respectful under all circumstances and all times. Anyone seen to be abusing whether physical or mentally onboard shall either be refused boarding or removed throughout the day at the nearest port. This will result in you being reported to the Port Police. It is important to remember the crew throughout the day are there for your own safety.
- Breaches
If any of the terms within any of the points above are breached it could result in us denying carrying you on board or removed. If this is happening, you will not receive any refunds or option to re-book and we reserve right to refuse any future travel within Seven Island Cruises.
- Agreement
In booking our services either in whichever platform whether in person or online you are agreeing to the terms and conditions as set out above. Failure to agree terms and conditions will result in any booking being denied.
